manager - boss, head, director, controller⏎
flaw - mistake, imperfection, weakness⏎
incentivise - encourage, offer a reward, incentivize⏎
guidance - help, advice, instructions, tips⏎
fickle - changeable, unreliable⏎
expert - ace, skilled, proficient⏎
lateral - sideways thinking, different perspective⏎
inactive - idle, inert, not working, not in use⏎
hitch - problem, difficulty⏎